Find out how embracing digital transformation can drive your customer experience (CX) initiatives forward in every area of your organization and all of your customer touchpoints.
Join NC TECH and Zendesk for this educational workshop as we outline how your organization can be the company your customers want it to be, with every single interaction.
Learn -
• What are the 3 digital trends you’ll need to know to transform your CX for 2020?
• What are the 2020 recommendations you need to revolutionize your CX Digital Strategy for success?
• If your CX technology supports complete and reliable customer information.
Who Should Attend: This program is targeted to: Manager and above for Customer Experience, IT, HR professionals
About the Presenter:
Rachel Garrison, Solutions Consultant – Zendesk
Rachel Garrison is a Solutions Consultant at Zendesk, a SaaS customer service and engagement company. Passionate about customer service in this social media-driven climate, she loves helping businesses of all kinds thrive.
Rachel has witnessed first hand the transformative power of service technology after 10+ years in the non-profit, entertainment and IT spaces.
NC TECH Members and non-members can participate in this event.
Space is limited to two people per member company/organization, please. NC TECH reserves the right to cancel your registration if you don't meet the attendee requirements outlined above. Questions about registration? Contact Mary Smith, Events Manager, at (919) 890-0772.
*To see if your employer is a member of NC TECH, visit our Member Directory, https://members.nctech.org/directory/FindStartsWith?term=%23%21
Contact a member of our membership team at 919.856.0393 or email membership@nctech.org if you are interested in learning more about joining.
Webinar
Tuesday, June 9
1:00 - 11:00 AM
