Full Description and Link to Apply

Job Details

 Description

 Position Description:

Essential Functions:

• Consultant: Serves as an internal and external consultant, using strong communication to champion TransmetriQ products. Educates customers on application use, gathers feedback to improve customer experience, and ensures proper product/feature usage.
• Presenter: Delivers demos and provides implementation details to customers and internal stakeholders.
• Technologist: Designs, builds, and maintains custom data solutions (typically) with Python/SQL.
• Product Expert: Subject matter expert on all TransmetriQ products, with deep industry and customer knowledge or willingness to learn.
• Problem Solver: Applies critical thinking and analytics to solve complex problems, answer prospect questions, and investigate service issues. A self-starter focused on prompt, effective solutions.

 Knowledge, Skills, abilities/minimum requirements/competencies:

• Excellent problem-solving skills.
• Relevant analytical experience including data retrieval, report preparation/generation.
• Exceptional written and customer-facing verbal communication skills.
• Proven track record managing complex relationships/large accounts.
• Experience consulting with customers directly.

 Education, experience, certification/training:

•  Bachelor’s level degree required; business, economics, data analytics, product management, operations research, management science, transportation and logistics or other quantitative and analytical discipline are preferred.
• A minimum of 3-5 years’ experience or advance level degree required.

 Values: 

• Results: We deliver on our promises to create value for the freight rail industry through talented people, good ideas, business leadership and great technology.
• Collaboration: We collaborate with our teams and our customers to get the job done, respecting individual ideas and contributions, and moving forward in pursuit of shared goals.
• Service: We serve the changing needs of our customers and our industry to enhance the value they bring to our community, the environment, and our economy.

 Physical Requirements: 

• Sedentary work: Assignment involves sitting at workstation (desk) most of the time (up to 8 hours) with only occasional walking and/or standing.
• Keyboarding: Primarily using fingers for typing.
• Talking: Expressing or communicating verbally through use of spoken words (accurately conveying detailed or important spoken instructions to others).
• Hearing: Ability to receive detailed information through oral communication and to make discriminations in sound.
• Visual: Through close visual acuity, required to perform activities such as: preparing and analyzing data and figures; transcribing; viewing computer terminal; extensive reading (with or without correction).
• Environment: Work is performed within an office setting and therefore there is no substantial exposure to adverse environmental conditions (i.e., extreme heat, cold, noise, etc.).