Expert Technical Account Manager
Full Description and Link to Apply
Job Description: Develops, manages, and maintains relationships with complex and/or high-value clients to ensure their technical needs and expectations are met and exceeded. Serves as a trusted strategic advisor, providing technical expertise and guidance to help clients achieve their business goals through the effective use of Veradigm products and services. Ensures technical solutions are performing optimally through system architecture guidance, troubleshooting, and optimization. In close collaboration with Customer Success Managers (CSMs), aligns customer success and sales strategies to enhance the overall client experience. Oversees technical projects and incident resolution, advocates for customer needs internally, contributes to strategic account planning, and provides regular performance reviews and reporting to drive continuous improvement and long-term value.
Additional Info
Job Link : https://veradigm.wd12.myworkdayjobs.com/VR/job/Raleigh---North-Hills/Expert-Technical-Account-Manager_JR10938