Full Description & Link to Apply

At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there.

We’re looking for a Generative AI Program Manager in Raleigh, NC to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will drive organization-wide adoption of Generative AI (GenAI) technologies. This role will report directly to the CIO and serve as the central catalyst for Enact’s GenAI transformation, working across all departments to educate on the art of the possible, identify opportunities, coordinate implementations, and measure business impact. The ideal candidate will combine strategic thinking with hands-on execution to accelerate our GenAI-driven innovation while ensuring responsible and effective adoption.

LOCATION
Enact Headquarters, Raleigh, NC – Hybrid Schedule

YOUR RESPONSIBILITIES

Program Coordination

    Chair and manage the GenAI Governance Committee
    Provide operational support to executive leadership
    Collaborate with department heads to identify and prioritize high-value GenAI use cases
    Ensure cross-functional alignment on GenAI initiatives and implementations
    Coordinate GenAI pilot programs and proof-of-concept projects
    Facilitate knowledge sharing and success story dissemination across teams
    Collaborate with the Enterprise Analytics team where appropriate to drive optimization efforts

Education Leadership

    Foster a GenAI-forward culture through sustained education and change management
    Partner with HR to develop comprehensive GenAI education strategy and curriculum
    Curate DataCamp learning paths and explore leveraging other GenAI training platforms
    Establish and maintain strategic vendor relationships for GenAI training and tools
    Design and deliver organization-wide awareness sessions and workshops
    Create resource libraries and best practice documentation

Progress & Impact Measurement

    Develop and track key performance indicators for GenAI adoption and usage
    Report on business impact, ROI, and success metrics to leadership
    Conduct regular assessments of adoption barriers and opportunities
    Promote and showcase successful implementations across the organization

YOUR QUALIFICATIONS

    Bachelor’s degree, preferably in a relevant field like Computer Science, Information Technology, Statistics, Mathematics, etc.
    5+ years of experience leading projects, programs, or change management initiatives with a track record of successfully delivering complex projects
    Experience prioritizing and ensuring key initiatives move forward, managing multiple cross-functional stakeholders, and working with urgency
    1+ year experience working with LLMs, prompt engineering, and fine-tuning
    1+ years of AI experience, either in product management, technology or consulting capacity
    Critical thinking and analytical skills
    Executive presence and effective communications skills
    Track record of embracing ambiguity and operating effectively in a fast-paced environment

PREFERRED QUALIFICATIONS

    Experience working in the mortgage industry or financial services

COMPANY
Enact Holdings, Inc. (Nasdaq: ACT), operating primarily through its wholly owned subsidiaries, is a leading publicly traded U.S. private mortgage insurance provider, offering borrower-centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership.

By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a prosperous Triangle community. We also support our colleagues’ philanthropic efforts in their home communities across the U.S. Enact values all perspectives, characteristics and experiences, along with providing a positive and inclusive culture for employees to grow and succeed. We strive to create an environment where employees can bring their full, authentic selves to work to help each other and their customers.


We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

WHY WORK AT ENACT


    We bring innovative thinking to the situations at hand
    We seek out and incorporate diverse views to strengthen our outcomes
    We work on challenging and rewarding projects
    We offer competitive benefits:
        Hybrid work schedule (in-office days Tues/Wed/Thurs)
        Generous Time Off
        40 Hours of Volunteer Time Off
        Tuition Reimbursement and Student Loan Repayment
        Paid Family Leave and Flexible Spending Accounts
        401k with up to 5% employer match
        Fitness and Emotional Wellness Reimbursements
        Onsite Gym