Full Description and Link to Apply

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help mid-market through enterprise organizations simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure, and Google, as well as a full suite of Private Cloud and Cybersecurity solutions, RapidScale enables companies to turn technology into their greatest competitive advantage. Backed by the strength of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Our consulting practice empowers clients to optimize cloud investments, modernize operations, and drive measurable business outcomes.

We are seeking a strategic and hands-on Director to lead our Modern Digital Workplace practice. This role is ideal for a leader who blends digital workplace strategy, collaboration tooling expertise, AI enabled productivity optimization and change management depth. You will shape and deliver workforce readiness, hybrid work strategies, collaboration modernization, technology enablement, and employee experience consulting engagements. This leader will build and manage a high impact practice focused on how enterprises transform productivity through M365, Google Workspace, VDI and AVD platforms, and next generation AI capabilities. You will directly manage a team of consultants and analysts, set clear expectations and performance standards, and spend up to 50 percent of your time on site with clients, at RapidScale or Cox locations, and at key industry events.

Key Responsibilities:

Practice Leadership

    Define and evolve the Modern Digital Workplace service portfolio with AI driven productivity, automation, and employee experience services
    Build methodologies and accelerators that incorporate AI for digital workplace assessments, collaboration analytics, readiness scoring, and experience modeling
    Recruit, lead, and mentor a high performing team of consultants with AI fluency as a core competency
    Set goals, coach direct reports, and manage performance across AI enabled and traditional workstreams
    Allocate team capacity to meet revenue and margin objectives

Client Engagements

    Lead workplace strategy assessments that leverage AI insights to understand workforce behavior, collaboration patterns, and productivity blockers
    Guide clients on platform modernization across M365, Google Workspace, VDI, and AVD with emphasis on AI native capabilities such as Copilot, Duet AI, and productivity automation
    Deliver executive level insights on digital adoption, workforce readiness, and AI based workplace efficiency improvements
    Develop transformation roadmaps that integrate AI for automation, workflow orchestration, and user experience improvements
    Lead teams in implementing recommendations, focusing on measurable improvements in productivity, experience, and operational efficiency
    Travel regularly to client sites for workshops, presentations, and delivery oversight

Thought Leadership and Enablement

    Partner with Sales, Product, and Engineering to create AI aligned digital workplace offerings
    Support pursuits, solutioning, and executive presentations as the Digital Workplace and AI Experience subject matter expert
    Stay ahead of digital workplace trends, AI roadmap releases, user experience analytics, and enterprise collaboration patterns and translate insights into offerings and client guidance

Qualifications

    Bachelor’s degree in related discipline and 10 years’ experience. The right candidate could also have a different combination, such as a master's degree and 8 years’ experience; a Ph.D. and 5 years’ experience; or 14 years’ experience
    Minimum 5 years leading teams in a management role with accountability for coaching and performance management
    Deep expertise in digital workplace strategy, M365 or Google Workspace, VDI or AVD, hybrid work frameworks, and AI enabled productivity tools
    Experience deploying or advising on platforms such as Microsoft Copilot, Google Duet AI, AI powered VDI, or workplace automation tools
    Experience with Active Directory migrations as well as tenant consolidation and divestiture and associated tooling
    Experience operating within global delivery models including onshore, offshore, and nearshore teams, and experience managing distributed delivery across regions such as India, LATAM, EMEA, or APAC
    Experience integrating global delivery partners and remote talent into digital workplace transformation programs, user experience initiatives, and platform adoption workstreams
    Ability and willingness to travel up to 50 percent
    Relevant certifications preferred (M365, Google Workspace, VDI, Prosci, AI productivity tools, or equivalent)

Compensation:

Compensation includes a base salary of $179,600.00 - $299,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.